The one thing I despise is how many game publishers have moved most of their community “interaction” to Discord, and away from discussion forums. You have to often wade through meme filled chat to find anything of substance because the community managers often times don’t bother pinning important stuff, or just plain fail to at least re-post something important into a staff only channel.
Kakao Games totally has no official discussion forum (for Elyon or their soon to be taken over publishing of the ArcheAge franchise for NA/EU). Their main setup is Discord which generally speaking, is pure cancer on so many levels (including how they are funded and what type of information the company farms from everyone who discloses any critical piece of personal information).
One of their community managers did finally post some tiny morsels of information (for the account transfer) based on some interaction in one of the public chat channels.
Unsurprisingly, it’s posted no where else. I already saw how unprofessional some of their community managers are when it came to handling Elyon, and know it’s not going to be any better with their social media presence for the ArcheAge franchise. That’s a “wonderful” recipe when the ArcheAge community is already a toxic one where Kakao Games reliance on Discord, feeds directly into catering to that degenerate demographic.
