The above is my client connection to Muspell. 300ms is about right for me when connecting to South Korea (I had similar latency when I played on Blizzard’s Asia Realm which is co-located in South Korea).
The ingress point for the Americas region is at QuadraNet’s Miami datacenter but the actual game servers are not co-located there (they are probably using an enterprise grade VPN back to South Korea).
These are the IP addresses for the Americas game servers:
139.5.224.156 – Muspell
139.5.224.157 – Lenavis
139.5.224.158 – Anilata
139.5.224.152 – Dullahan
A whois netblock lookup to APNIC reveals:
% ~root: whois -h whois.apnic.net 139.5.224.156
% [whois.apnic.net]
% Whois data copyright terms http://www.apnic.net/db/dbcopyright.html
% Information related to ‘139.5.224.0 – 139.5.227.255’
% Abuse contact for ‘139.5.224.0 – 139.5.227.255’ is ‘hostmaster@nic.or.kr’
inetnum: 139.5.224.0 – 139.5.227.255
netname: WEBZEN
descr: Webzen Inc.
admin-c: IM612-AP
tech-c: IM612-AP
country: KR
status: ALLOCATED PORTABLE
mnt-by: MNT-KRNIC-AP
mnt-irt: IRT-KRNIC-KR
last-modified: 2017-01-23T05:24:10Z
source: APNIC
irt: IRT-KRNIC-KR
address: Seocho-ro 398, Seocho-gu, Seoul, Korea
e-mail: hostmaster@nic.or.kr
abuse-mailbox: hostmaster@nic.or.kr
admin-c: IM574-AP
tech-c: IM574-AP
auth: # Filtered
mnt-by: MNT-KRNIC-AP
last-modified: 2017-10-19T07:36:36Z
source: APNIC
person: IP Manager
address: Gyeonggi-do Bundang-gu, Seongnam-si Pangyo-ro 242
country: KR
phone: +82-31-627-6787
e-mail: noc@webzen.co.kr
nic-hdl: IM612-AP
mnt-by: MNT-KRNIC-AP
last-modified: 2017-08-07T01:06:22Z
source: APNIC
% Information related to ‘139.5.224.0 – 139.5.227.255’
inetnum: 139.5.224.0 – 139.5.227.255
netname: WEBZEN-KR
descr: Webzen Inc.
country: KR
admin-c: HL106-KR
tech-c: JL106-KR
status: ALLOCATED PORTABLE
mnt-by: MNT-KRNIC-AP
mnt-irt: IRT-KRNIC-KR
remarks: This information has been partially mirrored by APNIC from
remarks: KRNIC. To obtain more specific information, please use the
remarks: KRNIC whois server at whois.krnic.net.
changed: hostmaster@nic.or.kr
source: KRNIC
This was previously brought up during the stress test back in September. The assumption then was that it was for testing purposes (so that engineers in Korea could better monitor/tweak things during the test); it was expected that those blades would eventually be racked at QuadraNet’s Miami datacenter. Apparently not.
This (less than optimal design) seems to be the infrastructure they decided to go with for the Americas region. Europe regional servers do seem to be located in a European country (possibly Belgium) so it’s confounding why they chose this setup since this level of latency will be felt with some dungeon boss mechanics.
The disconnect issues also have nothing to do with server side load (they’ve added servers and also a queue to ensure each server does not reach certain thresholds that could lead to actual system instability).
