Diablo III – Yet Another Exploit Filled Update

https://us.battle.net/forums/en/d3/topic/20757496472

Not surprising.  When the first of one of my other accounts was flagged for beta access, I specifically mentioned that besides the most egregious issues, that feedback will be filed into a virtual wastebasket (a month later, another one of my accounts was also flagged for access) which was why I didn’t bother playing from the get go (a friend had to convince me to just get me to login to the beta mid-May).  The problem is that they’ve been even failing to deal with exploits that ended up being reported during the closed beta test.

One common remark has been “why didn’t Blizzard hold off on releasing the Necromancer until they could get it fixed?”  The reason as I mentioned in this prior post is that Activision Blizzards fiscal quarter closed on June 30th.  It was a higher up business decision to release before that date in order to book those initial revenues (normally the highest at release) for that (now) prior quarter.

I had been done with the game since late 2015 and knew they had moved on from addressing any of the underlying core issues (instead focusing on hiring for the unnanounced project).  In the past, I was absolutely disgusted with how they failed to learn from their past mistakes when they ignored far too much feedback again during the Reaper of Souls closed beta (this was the second part followup).

After that, I progressively stopped giving any sort of detailed feedback.  And that grew when I ended up being invited to the early technical alpha for Heroes of the Storm, a fairly early invite to the closed beta for StarCraft II: Legacy of the Void, and most recently, the Necromancer closed beta; I barely took part in any of these because I already know that the majority of it is an exercise in futility (more so with D3).

So while there are some players saying that next time, Blizzard should try to invite players that actually play the game, the reality is that it won’t matter one iota.  You can give detailed feedback that reads like a thesis and it won’t be actioned on.  The worst is providing completely reproducible bug/exploit feedback and having it totally ignored.  I used to send a lot of stuff to their hacks e-mail and the only time many of them were addressed was only when someone put stuff up on YouTube to show it; the invulnerable wizard one (back in 2012) being one of the most egregious as it was known for over a month until people began putting videos up on YouTube in July 2012 (this was during the period when the RMAH had just gone live).

A large number of the player feedback in the above thread is clearly not positive but none of it will matter unless people start voting with their wallet.  The leaderboards for Diablo III aren’t meant to be taken as seriously as that of StarCraft II but that also doesn’t mean there shouldn’t be any sort of integrity to them; they should because it’s meant for players to gauge their actual progress against others (and hopefully most of that is via legitimate means).

Unfortunately, any type of ladder system will invite those who prefer to use any means to get ahead of the pack.  And any publisher or developer that has a laundry list for their terms of service, should do their best to stand behind them.  Unfortunately, many game publishers/developers fail to live up to those words.  Blizzard tends to be much better in this regard than shitty ones like Trion Worlds for example, but they aren’t perfect.  And D3 being a one time purchase, tends to not have a lot of backend support to deal with the granular details when managing the type of exploits that do occur (and that is more so truer now that the game is slowly heading towards maintenance mode).